FortDecor Terms and Conditions

Effective Date: 10-08-2024

Welcome to FortDecor.com. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our Site. If you do not agree to these terms, please do not use FortDecor.com.

1. General Information

These Terms and Conditions (the "Terms") govern your use of FortDecor.com (the "Site"). Throughout these Terms, "we," "us," and "our" refer to FortDecor.com. The Site provides information about and sells decorative home furnishings, including lamps, windows, fireplace screens, and pendant lights.

By accessing and using this Site, you agree to comply with all applicable laws and regulations, and these Terms.

2. Use of the Site

You may use the Site for personal and commercial purposes in accordance with these Terms and the law. You agree not to:

  • Violate any applicable laws or regulations while using our Site.
  • Post or transmit any false, defamatory, unlawful, or otherwise objectionable content.
  • Attempt to interfere with the proper working of the Site or disrupt its functionality.
  • Misrepresent your identity or use another person’s account information.
  • Use any automated system or software to extract data from the Site (commonly known as scraping).
  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without our express written permission.

3. Product Descriptions and Pricing

We aim to be as accurate as possible in our product descriptions. However, we do not warrant that product descriptions, images, pricing, or other content on the Site are entirely error-free. If a product you purchase is not as described, your sole remedy is to return it in an unused condition in accordance with our Return Policy.

All prices displayed on the Site are in U.S. dollars unless otherwise stated. Prices and availability are subject to change without notice.

4. Orders and Payment

A. Placing an Order
When you place an order through the Site, you agree to provide current, accurate, and complete information about yourself, including your billing and shipping address and payment details. We reserve the right to cancel any order that does not meet these requirements or violates any of our policies.

B. Payment Methods
We accept major credit cards, PayPal, and other forms of payment as specified on the Site. By submitting your payment information, you authorize us to charge the full amount of your order, including any applicable taxes and shipping charges.

C. Order Confirmation
Once an order is placed, you will receive an order confirmation via email. This confirmation does not signify our acceptance of your order, and we reserve the right to cancel the order at our discretion.

D. Order Cancellation
We reserve the right to cancel or refuse any order at our discretion. Reasons for cancellation may include:

  • The product is unavailable or out of stock.
  • Inaccuracies in product or pricing information.
  • Suspected fraudulent activity.

If we cancel your order, you will be notified, and any charges will be refunded.

5. Shipping and Delivery

We only ship within the United States and do not offer international shipping at this time. All orders are processed and shipped in accordance with our Shipping Policy, and delivery times are estimates based on shipping carriers.

Shipping times and costs are provided at checkout. Once your order has been shipped, you will receive a tracking number via email. While we strive to meet delivery estimates, we are not responsible for delays caused by shipping carriers or other unforeseen circumstances.

For more details, please see our Shipping Policy.

6. Discounts and Coupons

From time to time, we may offer discounts, promotional codes, or coupons for products on our Site. These offers are subject to the following conditions:

  • Discounts and coupons may have expiration dates and specific terms that must be adhered to.
  • Discounts cannot be combined with any other offers or promotions unless explicitly stated.
  • We reserve the right to modify or discontinue any discount or coupon program at any time without notice.
  • Coupons must be applied at checkout to receive the discount; adjustments cannot be made after the order has been placed.

7. Return and Refund Policy

We want you to be satisfied with your purchase. If you are not completely happy with your order, please review our return policies below:

  • Damaged or Defective Items: If your item arrives damaged or defective, we will offer a free return and a full refund or replacement. Please notify us within 7 days of receiving the damaged item by contacting support@fortdecor.com.
  • Change of Mind Returns: If you change your mind about a purchase, you may return the item within 30 days of the delivery date. You will be responsible for the return shipping cost, and a 15% restocking fee will apply.
  • Return Eligibility: Items must be in their original condition, unused, and in the original packaging to be eligible for a return. Certain custom or personalized items may not be eligible for returns. For more details, please refer to our Return Policy.

8. Intellectual Property

All content on FortDecor.com, including text, graphics, logos, images, product descriptions, and software, is the property of FortDecor.com or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works of this content without our express written consent.

9. Limitation of Liability

To the maximum extent permitted by law, FortDecor.com, its officers, directors, employees, and affiliates will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Site or any products purchased through the Site.

10. Disclaimer of Warranties

The Site and all products and services provided on the Site are offered "as-is" without any warranty or condition, express or implied. We specifically disclaim any warranties of title, merchantability, fitness for a particular purpose, and non-infringement.

11. Indemnification

You agree to indemnify and hold FortDecor.com, its affiliates, officers, directors, and employees harmless from any claim, demand, or damage, including reasonable attorneys' fees, arising from your breach of these Terms or violation of any law.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Pennsylvania. Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

13. Changes to Terms and Conditions

We reserve the right to modify or update these Terms at any time. Changes will be posted on this page, and your continued use of the Site after such changes signifies your acceptance of the new Terms.

14. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us at:

FortDecor.com
Email: support@fortdecor.com
Address: 249 West Roland Road, Brookhaven, PA, 19015